Are your customers frustrated that they have to pick up the phone to find out the status of their order, and do you wish you could offer them self-service functionality online?
Are you lagging behind your competitors in offering automated availability of products and firm shipping dates?
Have you integrated your stock replenishment with your back orders?
Do you have a good way of suggesting to your customers that it’s time to reorder an item when they log in to their account? Can you afford not to?
The eCommerce solutions that we recommend to our clients allow a broad range of functionality such as the following:
- Present the information you want, the way you want it, with user-definable synchronization between your Web store and your accounting system.
- Authorize transactions from customers automatically and register new Web customers instantly.
- Access existing pricing, terms, and discounts for online purchases made by established customers.
- Process online orders automatically by interacting with your accounting systems Order Entry.
- Implement a common audit trail for all transactions, where orders can be audited either at the order entry module or on your web site.
For more information on our web integration options please contact WAC Solution Partners at 877-909-2224 or contact us via our website today.