We’ve learned from our 20+ years of business experience that there are really only three steps to helping you find the right software for your organization. And that’s why we are calling these steps our methodology:
- Tell Us What You Want.
- We Will Both Determine If We Will Be Able to Assist You.
- If Yes, We Will Work With You to Deliver the Solution.
Why is this 3-step process so important? Let’s examine each one in depth.
Step 1: Tell us what you want
We’ll ask you about the problems you are facing, the budget you’re preparing to set aside, and your company’s commitment to solve these problems. These three elements are crucial to the successful roll-out of your software evaluation, selection and implementation project.
Defining a problem – For example, your customers may be unhappy with your services, you are not able to track your inventory accurately, or maybe you just aren’t making enough of a profit. You may not even know exactly what the problem is, but you do know that something needs to be done. Of course we can’t solve all of your problems. But our goal as business software application consultants is to quickly determine if we have the right expertise to help you.
Step 2: Together We will determine if we can help you
We know where our expertise lies, and we are demonstrate that expertise through our customer installations and references. We are not prepared to risk our reputation and track record by moving into areas that we are not fully prepared to support. This means that we are not going to educate ourselves at your expense. When we work for you, you’ll get the benefit of our expertise, and not any learning stages. But we’ll help you anyway by referring you to a number of selected businesses and professionals better positioned to help you.
Step 3: If yes, we will work with you to deliver the solution
This last step brings us to the point where we both know exactly the problem that needs to be fixed. This last step is to develop a solution, making sure it fits within your budget. Some problems are easier to solve than others, and the solution can be presented as a sample report, a written analysis, or a product demonstration. Sometimes, it even requires a discussion with one of our clients or a site visit to see the software solution in action. Once we agree on the solution, the ‘real’ work can begin.
Why is this process so important?
This process offers a logical progression of steps that allows us to do what we do best: research problems and find a solution that our clients will be pleased with, on time and on budget.
For more information on evaluating business software applications contact WAC Solution Partners today.