Continuous Improvement

I was recently at an event and everyone in attendance was posed the question: “Who your favorite client is and why?”  My answer was “The client that is always looking to improve their business.”   “Not just a client that is talking about it, but they are actually taking steps to improve,”  I am lucky enough to have a number of those clients.  They are always looking at ways to improve what and how they do business, and in many cases, how software can be used in the process to make this happen.

Recently I worked on a project in which one of my clients is using outreach to their customers to not just frequently contact them, but to also suggest additional products that they may like.  They base the additional items off of their normal spending practices.  The outreach is done in a direct mailing which includes the customer’s current standings, and what they need to do to get larger discounts.  Then it also introduces them to an item that they have not purchased in the last twelve months or possibly ever before.

One advantage our “favorite” clients have is that the constant improvement keeps them way ahead of their competition.  By always looking for ways to improve, it also keeps them from becoming stagnant.  What has your company done lately to improve?  What will you do this year to make your business stronger?  Take some time to look at your business and do not get stuck doing something just because it is the way you have always done it.

-Michael Ericksen

WAC Solution Partners- Midwest

Changing Accounting or ERP Systems

Now it’s my turn…

Changing Accounting or ERP Systems

Michael, installing the new system on his laptop for testing before it is installed on the server.

Michael, installing the new system on his laptop for testing before it is installed on the server.

I have been using the same ERP software for almost twenty years.  Now it’s my turn to face this process of changing software.  Being in the software industry does not make this any easier for me to change systems.  I will go through the same pain my clients go through during this kind of full system change over.  We all become comfortable with what we know.  No matter how difficult a product is, if you know how to use it, it is the easiest one for you.

One of the mistakes many companies make is to attempt to make the new software system work the same way the old system does.  Companies frequently adjust their systems and procedures to accommodate the old software, or old way of doing things.

A better way to address this is when you are looking to change software, also look at how you can change your internal procedures.  Try to take advantage of features the new software has that the old system doesn’t.  We will be reviewing some of the new features that are available to us in this change, in order to streamline some processes and be more efficient.

A good place to start is to think of the two or three features you wish your current system had.  You could also start with things you wish your new system could do.  Make this wish list into action items for implementation of the new system.

Changing systems is never easy, but rather than it just being a nuisance, try to find ways your company can become more efficient.  Find something that will be so large a benefit that it will outweigh the pain of change.  In the end, if done right, it will be worth all the hard work.

-Michael Ericksen

5 Reasons to Upgrade Your Accounting/Enterprise Resource Planning (ERP) System

As a 20 year veteran for selling what is today called sage Pro Software, I have many clients using this system currently.  Last year an announcement was made by Sage Software to discontinue support and new sales of Sage Pro ERP.  I have had to meet with many companies that are now faced with switching their accounting or enterprise resource planning (ERP) system in the coming months.  This process of review has made me think about the consideration of switching. 

Here are a few reasons I came up with to explain why you might:

1)      You are entering the same piece of data more than once.  Except for cross checking purposes, data should only be entered one time.  It should be shared with in the system and not required to be entered again.

2)      You cannot get the data you need to run your business.  You are either using spreadsheets to make up for the limitations of your current system, or you simply do not have the data required to make important business decisions

3)      The data you use to make decisions is always outdated.  You get the data you need, but not in a timely basis.  Perhaps you are getting reports quarterly or monthly, but need the data weekly, daily or even immediately.

4)      You do not trust the data you are receiving.  The system reports that you have enough inventories to complete a product, but your procedure is to have someone visually check before each order is started. You are now doing double the work and using extra resources.

5)      Your system does everything you need, but nobody uses it.  It is either too difficult and users make too many errors in attempting to use it, or it just takes too long and is inefficient.

If you see yourself in any of the five scenarios listed above, you should consider if your system is holding your company from growing.  Contact your solution provider to review your system to see if it is time to consider upgrading or switching.

Welcome to the ME-PC Blog


Thank you for checking out the Blog home of Michael Ericksen P.C.  We will be keeping you informed on Tips, Tricks, Best Practices, Trending News and Updates.  Our topics will include ERP Software, CRM Software, Business Trends, Tax updates, Accounting News, and our commitment to local community happenings and outreach.

Our Product mix includes: Sage 300 ERP (formerly Sage ERP Accpac), Sage 100 ERP (formerly Sage MAS 90/200), SAP Business One, SAP Business By Design, NetSuite, Sage Pro ERP, Microsoft Dynamics GP, Sage Business Vision, Sage 100 Fund Accounting (formerly MIP Fund Accounting), Sage 50 U.S Edition (formerly Sage Peachtree Quantum), and QuickBooks Enterprise.

Our organizations of involvement: Rotary Club of Schaumburg Hoffman Estates, Schaumburg Business Association, The GOA Regional Business Association, Small Business Advocacy Council, IL CPA Society and Socially Promoted

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Register now for our upcoming online seminars and . Don’t miss our weekly online training schedule for accounting software, CRM software and  HRMS software.

Upcoming Seminars

Register now for our upcoming online seminars and . Don’t miss our weekly online training schedule for accounting software, CRM software and  HRMS software.