Sage 100 – How to Reverse a Check and Invoice in Accounts Payable

Question: Mike, we own Sage 100 (formerly MAS90) and we would like to know how to reverse a check and invoice in Accounts Payable.

Answer: Sage 100: How to reverse a check and invoice in Accounts Payable.

NOTE: We advise that you consult with your certified Sage 100 ERP consultant before making any changes to your Sage 100  system.

Steps are show below:

  1. First Modules>Accounts Payable>Main>Manual Check Entry, and type in the check number you want to reverse. The system will ask you “Is this a Check Reversal”, click Yes.

2. The system will them ask “Do you what to recall invoices paid by this check”, click Yes.

3. You will then see a negative check on the register, Accept and Post the Manual Check Register.

4. So now you want to reverse the invoice with an Invoice Reversal, go to Modules>Accounts Payable>Invoice                 Data Entry.

5. Put in the Vendor N0. and Invoice No., and you will see the Invoice Adjustment popup, click Adjust.

6. Next put in a negative amount in the Adjustment Amount and Post the Invoice Register, this will reverse the                 Invoice.

 

Sage 100, How to add Vacation and Sick Accruals to Payroll Check on Sage 100 2018 and higher

Question: Mike, we own Sage 100 (formerly MAS90) we recenty upgraded to version 2018 and we previously had version 2015 in the old non Crystal version of check form, all the Vacation, Sick and PTO fields were lost, how can we get them back onto the new Check form.

Answer: This is explained below:

NOTE: We advise that you consult with your certified Sage 100 ERP consultant before making any changes to your Sage 100  system. If you don’t currently work with a Sage 100 consultant, contact us, call 760-618-1395 or email us at info@caserv.com and we are available to help.

  1. The Payroll Module Database in version 2018 has been changed from previous versions, the Vacation Sick and PTO fields were changed and they are now named TimeOff1, TimeOff2, TimeOff3. They are named HoursAccrued, UsedHours, AnnualLimitHours, AvailableHours for each of the 3 type of Accrual. You can see a picture of the Crystal Reports Field Explorer  below that will show each of the fields.

 

2. In addition there is a new version of Crystal Report that is included with Sage 100 version 2018, Crystal 2016 and it needs to be installed so you can edit the new forms, the Payroll forms were completely rebuilt by Sage, as well as Sage Support does not support Modifications to the out of the box forms, so these instruction will help you modify the form and add the Accrual fields that to the Crystal Report. You can see a picture of the Plain from which you can start with. Click the form button from the Print Checks screen Modules>Payroll>Main>Print Checks and the Crystal Report will open.

3. Next what you need to do is drag the bottom line down from the Group Footer #2 to allow enough space to the insert the Accrual Fields, this is located just below the Net Earnings, the out of  the box form from Sage does not include the accrual fields so this is a customization. You will also want to reposition all the existing fields to the bottom, and then you can open the Crystal  field explorer and drag and drop the acrual fields into position as well as you can add text titles. You will need to play with this and it is mostly trial and error to get it printing in the right place. In addition you will need to reduce the stub lines on the check printing. You can also suppress the fields in Crystal and move fields that are out of position. This blog is just to give you the general idea of how to modify this form and not teach you all the details of Crystal Reports design.

 

 

 

 

Sage Fixed Assets Version 2018.1 Incompatibility Issue

We recently had a client that was on version 2016 of Sage 100, they also were on an older version of Sage Fixed Assets and needed to upgrade the Sage Fixed Assets to version 2018.1. Upon doing the upgrade they received the error “Unable to cast COM object…” in Sage 100, after install the Sage Fixed Assets Client 2018.1.

So, what is the cause of this and how can it be resolved?

The cause of this “Unable to cast COM object…” error lies in the Crystal Reports runtime version (SP21) which is installed with FAS 2018.1, SP21 is not compatible with Sage 100 versions 2017 versions and earlier.

To start with replace existing pvxwin32.exe.config located in the “2016” installation of Sage 100 Standard …\mas90\home\ with a copy of the same file from Sage 100 Standard 2018. The pvxwin32.exe.config new file can be obtained from Sage 100 Support.

Then visit all the Workstations that have Sage 100 and install the FAS client, that is the fix.

In addition, Sage Support did a great job documenting the fixes for other scenarios with different versions of older and newer Sage 100. The Knowledge Base Link is here.

How to run Sage 100 Accounts Receivable Trial Balance and Aged Invoice Reports

Question: Mike, we own Sage 100 (formerly MAS90) and we would like to know how to run the Accounts Receivable Trial Balance and Aged Invoice Report.

Answer: The Sage 100 Accounts Receivable Trial Balance and Aged Invoice Reports are explained below:

Accounts Receivable Trial Balance Report:

This report is used to Balance against the Balance Sheet report. It is a detail by customer of all Invoices, Payments and Deposits. The report should be used to be show a customer what their balance owed to your company is. The report can print for Invoices Open, Paid or All.

The report can be accessed from Modules>Accounts Receivable>Accounts Receivable Trial Balance, you can set the parameters and then print or preview the report.

Accounts Receivable Aged Invoice Report:

This report is used to print balances owed by customer on invoices, it can be printed with each column being Current, 30 days, 60 days, 90 days and 120 days past due. It is really a report to determine collection and which customer to called for payment.

The report can be accessed from Modules>Accounts Receivable>Accounts Receivable Aged Invoice Report, you can set the parameters and then print or preview the report.

Sage 100 How to Stop Paperless Office Hangups

As a certified and experienced Sage 100 consultant, I wanted to share an experience we had with a client who had a technical issue with Paperless Office hanging up. This blog was originally posted in October of 2014 and we have dealt with this issue a few more times since then.

Question: We are a Sage 100 user, we are using the Paperless Office and the printer hangs up indefinitely.

Answer: What to do when Paperless Office hangs up?

1)  Check permissions on Sage PDF Converter:

Run, Regedit

Click on: HKEY_CURRENT_CONFIG, Software, Sage PDF Converter, right click select permissions and set full rights to everyone. Apply and OK.

2)  In Sage 100, File Run PL_AdvancedOptions_UI

3)  Uninstall Converter, then Install Converter.

4)  De-install Workstation Setup and then Re-Installed Workstation and run Update.

5)  Find Sage PDF Converter from printer properties, install Sage port if not there, on the security tab set full permissions to everyone. Apply and OK.

6)  Back to Sage 100, File Run PL_AdvancedOptions_UI and test Sage PDF printer.

This should solve the problem in most cases, Paperless Office printing is done on a machine by machine basis so it is necessary to check these steps on each machine.

Sage 100 – How to modify Standard Reports in Crystal

As a Sage 100 Certified Consultant we recently upgraded a customer from a very old version of MAS90 to Sage 100 and a new version. Previously they had many standard reports that were in DOS based screens that they liked. With the new versions of Sage all the Standard Reports are in Crystal Reports.

Our customer asked us how to modify some of the Standard Reports to make them more easier for their business purposes.

The answer to that question is contained below and we have attached some screenshots.

  1. In Sage 100 ERP, open the report task to be modified. In the example we did the Inventory Sales History Report.
  2. Click Save Down-Arrow, click Save As. Inventory_SalesReport2 as an example.
    Note: Sage recommends NOT customizing the STANDARD report setting.
  3. Enter desired Report Setting name and Description Inventory_SalesReport2 as an example.
  4. Select one of the following Types: 
    • Public
    • Private
    • Read-Only
  5. Select the Default Report check box if appropriate.
  6. Click the Designer button to open report in Crystal Reports. Click Yes to save Report Setting dialog box.
  7. Make the desired changes, click the Save button, and close Crystal Reports.
    Note: The .rpt file is saved in ..Mas90MAS_xxxReports<Inventory_SalesReport2> (xxx = company code).

Sage 100 How to Setup a Recurring Journal Entry

Question: Mike, we own Sage 100 (formerly MAS90) and we would like to know how to setup a Recurring Journal Entry.

Answer: The Sage 100 Recurring Journal Entry can be setup as explained below:

NOTE: We advise that you consult with your certified Sage 100 ERP consultant before making any changes to your Sage 100  system. If you don’t currently work with a Sage 100 consultant, contact us, call 760-618-1395 or email us at info@caserv.com and we are available to help.

Steps are show below:

  • Essentially a Sage 100 Recurring Journal Entry is a monthly, quarterly, or some time frame that repeats for the same amount and the same General Ledger Account numbers. The Recurring Journal saves time, so you do not have to key in every month or period the same Journal Entry.
  • First go to Modules>General Ledger> Main>Recurring Journal Entry on the header select the Source Journal, Reference (Name of what you want to call the Journal), Cycle (Period that you would want to run such as MO for month or YR for year), Start and Stop Dates, and any Journal Comments that you want.

  • Go to the Lines Tab, set the Accounts, Debit and Credit amount that you want to use and any other comments for the lines and then Accept.
    • The steps above create essentially a template for the Journal that can be used over and over.
    • The next step is to run and post the journals, you can run one at a time or if you have many journals you run them all at once. Go to Modules>General Ledger> Main> Recurring Journal, select the correct General Ledger date that you want to run the Journals for, Print, and select the Source Journal, Cycle and Reference you want to use, in the example we just used Reference equal to DEPR, and then Proceed, this will create the Journal.

    • Then say Yes to Update the Recurring Journal.

    • You can then check and make sure the Journal correctly posted by reviewing Account Inquiry for one of the Journal Accounts as shown below.

Sage 100 How to copy a Custom Office task or screen to another user and company

Question: Mike, we own Sage 100 (formerly MAS90) and we would like to know how to copy a Custom Office task or screen to another user and company.

Answer: The Sage 100 Custom Office module can be copy as shown in the step outlined below.

NOTE: We advise that you consult with your certified Sage 100 ERP consultant before making any changes to your Sage 100  system. If you don’t currently work with a Sage 100 consultant, contact us,

Steps are show below:

  • You should first determine the Customizer Panel that needs to be copied, in the example below we have a Custom Office modification on the Accounts Receivable Customer Maintenance task. First you will want to open that task by going to Accounts Receivable>Main>Customer Maintenance. You should then right click on the mouse, Panel Setting and Customizer.

  • From the Screen select the Company and Users you want to copy from the “Modify and Already Existing Panel” and click OK.

  • The Customizer Panel will open, and you can read the Panel Name on the top, in this case the name is “AR_CUSTOMER. M4L PMAIN. Then close the Customizer.

  • From the Module task select Customer Office>Customizer Selection.

  • Select [Customized Panels] Accounts Receivable> The User-Company that you want to copy. On the right side at the bottom click on the blue copy button.

  • This will open another screen, select either All Users or a specific user and the Company to Copy to and the Except.

  • You will see a final screen and that the Customizer has been copied, in the example ###-XYZ indicates All users and Company XYZ, you can check to the actual company and user and you will see that the screen has been copied.

4 Reasons You Should Consider Sage-Integrated Document Management

Organizations across all sorts of vertical markets have saved money and grown business by optimizing their Sage ERP with a document management and workflow solution integrated to Sage. The need to go paperless is not limited to a few verticals; it’s widespread!

You too could benefit from document management. With a Sage Endorsed document management solution such as DocLink, you’d no longer waste money on storage fees, shipping, or the cost to recreate lost documents. Think of how long it takes to approve the average invoice. For many, that approval process is tedious – you must wait on other employees without any visibility. Now think of using a mobile application to access, share, and even approve documents all from your phone. How could a solution like DocLink Mobile benefit your business?

Still, we recognize that the decision to ditch the paper can be hard for organizations. We understand that some are simply set in their ways! Perhaps you don’t even realize the business process bottlenecks paper is causing or the unseen cost of manual processes in the workplace.

Read below for a quick look at four very common indicators that you too could benefit by going paperless:

1. If your company has two or more people working in the Accounting Department, you’re probably processing a good volume of invoices! Your approval process likely involves multiple steps and might not offer document visibility throughout. With automated workflow, approvals can be expedited and better managed. You can even delegate tasks to other employees (when you’ll be gone on vacation, for instance) so that business is never at a halt.

2. Does your company have more than one office location? What about remote employees? If so, you might be spending a fair sum of money moving paper between locations. You and your coworkers are probably familiar with the pain of not being able to easily access documents. By going paperless, you can eliminate unnecessary courier and postage expenses—and your employees can spend their time on more productive efforts.

3. If your company uses off-site storage facilities, you’re also spending funds that could be put to use elsewhere! Anyone familiar with the hectic process of pulling out those files will definitely appreciate the ease with which you can access and share documents in an electronic repository. Instead of waiting or asking for someone else’s help, employees can instead serve themselves and access files in your secure document repository.

4. If your company is in any sort of highly-regulated industry such as healthcare, food and beverage or manufacturing, you likely adhere to strict requirements related to the storage, access, and processing of files. This time-consuming process can be completely changed with workflow, output automation, and tight file security and history provided by integrated document management.

Do you fall under any of the categories above? Are you aware of different ways paper is bogging your company down? Join us on our upcoming educational webinar on a Sage-integrated document management solution, DocLink.

Join us for a webinar on May 17 at 1 p.m. ET (10 a.m. PT) to learn more about DocLink and see it live. See how DocLink can help you:

  • Eliminate paper-based bottlenecks like AP invoice approval
  • No more chasing down paper, view documents right within Sage
  • Allow users to retrieve supporting documents instantly and easily, on any device
  • Automate the delivery of documents and associated data to customers, vendors, partners
  • Increase control and visibility of transactions

Sage 100 How to create a credit memo in Sale Order Invoices

Question: In Sage 100 (formerly Sage MAS90) sales order invoice entry why and how do I create a credit memo?

Answer: Normally Credit memos are done to return something such as damaged goods or the wrong item was shipped to the customer. You would do it in Sale Order Invoice Entry because you want to take advantage of the Ship to Addresses that are in Sales Order.

First, you will need to make sure that the Open Item or Balance Forward flag in Account Receivable Options are set to Mixed, which will allow you to do Credit Memos in Sales Order Invoice Entry.

Second, select Sales Order>Main>Invoice Data Entry, select the Invoice number, Customer Number, Invoice Type select: Credit Memo.

Third, from the Apply to Invoice Number box you can lookup the Invoice to apply the Credit Memo to.

Forth, go to the line tab and enter in the items to be credited, make sure they are positive numbers and Accept.

Fifth, you can now Print the Credit Memo and Update the Daily Sales Reports/Updates.